Training and Development of Self-Service Analytics
Led initiatives to empower teams across brands, dealerships, and leadership with self-service analytics tools, fostering a data-driven decision-making culture.
Key Responsibilities
Developed comprehensive training programs on data visualization and dashboard usage for non-technical users.
Conducted workshops and one-on-one sessions to improve data literacy and encourage independent data exploration.
Created easy-to-understand guides and FAQ resources to ensure continued self-service success post-training.
Technologies Used
Power BI, Training and Facilitation, User Documentation
Impact
Reduced dependency on central reporting by enabling over 100 employees to generate insights independently.
Improved reporting efficiency, with teams making decisions faster and more confidently.
Strengthened cross-functional collaboration by promoting a shared understanding of key metrics across departments.